Let’s talk about the important skill of asking the follow-up question. This is one of the most important skills you can develop. If you would rather listen to my 2-minute, 38-second podcast where this ...

Say you’re at a networking event and meet someone who could change the course of your business or career. You really want to come off as likable and intriguing. What do you do? But according to at ...

When a client asks for something specific, it’s tempting just to say “Sure, I can do that,” and move on to the next to-do item. But sometimes a better way to serve the needs of the client might be by ...