Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

If we want AI-assisted development to actually scale, we need to confront the barriers to deploying AI-generated code safely and reliably.

Enterprise software valuations have fallen to historical lows as investors assess disruption risk from frontier AI labs, ...