Agencies have several teams, some of which are formed over the years and some that come together quickly as new hires join and new clients are onboarded. Agency teams include executive leadership, ...

Very rarely, I’ve observed, does a team lack dysfunction on at least some level. In his book, The Five Dysfunctions of a Team, consultant Patrick Lencioni walks through the five types of dysfunction ...

ANAC copy 39088020226130 gift of Alcione Amos. After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she ...

So, you know about the frustration that comes with poor planning, aimless meetings, weak execution, disappointing results and all the rest. Dr. Valerie Patrick feels your pain. With 25 years of ...

After many months of stalled projects and disagreements, one of my clients approached me, filled with frustration and anger. Wringing his hands and staring at his shoes, he asked, “Why is my executive ...