Mozark raises $40 million in Series B led by IFC and RMB Capitalworks. Platform expansion focus. Capital supports global ...

Zendesk announced on March 11 that it entered into a definitive agreement to acquire Forethought, an AI customer experience company. The transaction aims to expand Zendesk's AI agent offering on its ...

Witnessing cardiothoracic surgeons at work offers a powerful reminder of why real-world immersion matters for modern brand storytelling.

AI-native platform processes 10 billion events and delivers 400 million decisions each day, helping Fortune 500 clients power real-time customer personalization PALO ALTO, Calif.—March 11, 2026—Auxia, ...

New standalone platform layers predictive and rule-based AI onto existing CX systems without requiring migration.

AI agents proliferate, but oversight tools remain designed for human-only workforces. Talkdesk on March 10 announced the CXA Operations Center and enhanced Interaction and Quality Analytics to help ...

Founded in 1999 in San Francisco, Salesforce targets mid-market to large enterprises seeking unified CRM and data platforms. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, ...

Authoring velocity, front-end release speed and operational efficiency reveal far more than a traditional RFP feature grid.

Sinch AB (publ) today announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based ...

From Europe to Asia, 70 destinations in 35 local markets now operate on a unified AI-powered search and retrieval engine, giving travelers instant access to regionally curated offers SAN ...

Klaviyo’s global consumer research identifies four distinct AI consumer personas and reveals sharp divides across gender, generation, and region BOSTON, MA — March 10, 2026: Klaviyo today released its ...

Data reveals eight in ten (83%) decision-makers complete their research via peer communities and self-directed search before ever engaging with a sales team SAN MATEO, Calif.