I Said What I Said: Handling Difficult Customer Service Calls

Handling Angry Customer

Here are the worst and best ways you can handle an angry customer. I don't care how ridiculous their complaint is. If you get upset and cuss them out, I promise you the situation will not get any better. Instead, do everyone a favor and just hear what they have to say. If their complaint is legit, it'll give you the opportunity to fix it. If not, at least you showed them the respect of listening to them. Customer service is a tough business, but I promise you that learning how to deal with situa

5 Ways to Calm Down Angry Customers