6 easy steps to build an effective IT help desk knowledge base
ManageEngine ServiceDesk Plus
6 easy steps to build an effective IT help desk knowledge base
A knowledge base (KBase) is an organized repository of relevant data, structured with IT best practices and knowledge gained from practical experiences. A full-fledged KBase will help improve agent productivity and customer satisfaction. Learn the six steps to build an effective help desk knowledge base for your business.
Mar 21, 2020
Help Desk Skills
4.5K views · 225 reactions | Learning happens everywhere, not just at a desk. Social skills. Confidence. Growth. That’s our Rockers! To learn more about how our school can help your child, comment the word “SCHOOL” and we will send a link to your DMs. | Rockwoodprep | Facebook
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4.5K views · 225 reactions | Learning happens everywhere, not just at a desk. Social skills. Confidence. Growth. That’s our Rockers! To learn more about how our school can help your child, comment the word “SCHOOL” and we will send a link to your DMs. | Rockwoodprep | Facebook
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