11K views · 88 reactions | A new rule by the Consumer Financial Protection Bureau (CFPB), which will take effect next year, would allow debt collectors to contact you on social platforms like Facebook, Instagram, and Twitter. CR's Lisa L. Gill and Tim Marvin discuss this new rule, what it means for consumers, and what steps to take if you're contacted by a debt collector today. For more information, visit CR.org/debtcollectordms | Consumer Reports | Facebook