When a dog goes missing in Bucks County, the volunteers of K911 Lost Dog Search, Inc. - Team Ruby spring into action. Working day and night, they guide families through fear, confusion, and the overwhelming task of finding a lost pet. As volunteer Stacey Clemmons puts it, “We are here 24 hours a day… to get their dog back home to them.” Founding member Julie Metzger says their success rate is “in the 90th percentile.” But the real story is how they do it — and the families whose lives they touch