"Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration

19 reactions · 4 comments | MDOT MTA Chief Operating Officer Sean...

MDOT MTA Bus Operator Kenneth Adkins is looking forward to using transit signal priority (TSP) on the new CityLink buses. TSP helps operators move passengers from one part of the city to another with greater easy by passing through traffic faster. For information on the new BaltimoreLink routes and schedules, visit BaltimoreLink.com | Maryland Transit Administration

3.7K views · 92 reactions | We're making it easier to travel with a stroller. Buses on the Bx23, B1, M31, Q12, Q50, S53 & S93 now feature a new designated stroller area, separate from our priority seating area. Look for the Designated Stroller Area sticker to identify a pilot bus. https://new.mta.info/accessibility/bus-stroller-areas | Metropolitan Transportation Authority - MTA | Facebook

FULL INTERVIEW 🚀 MTA Train Operator Spills the Tea: Pregnancy, Politics, and Paychecks in NYC Transit! In this exclusive interview, I sat down with MTA Train Operator Kimberly Nuke Mclaurin to discuss her experience of being pregnant and working in the MTA. We delve into hot topics such as the cost of living and whether our contracts keep up with inflation. We also touch on politics, including thoughts on Trump, NYC Mayor, and much more! Tune in to hear Kimberly's insights and personal experien

778K views · 1.8K reactions | MTA operator always carries a Magic Wand. This is New York #newyorkcity #newyork #subwaystories #nycsubway #nycsubwaystories #nycsubwayscenes | Ferry I. Sadikin | Facebook

559K views · 5.4K reactions | MTA operator removed fallen tree branches off the track  . I❤️NY. #newyorkcity #newyork #brooklyn #subwaystories #nycsubwaystories #nycsubway #nycsubwayscenes #mtaoperator #mtasubway | Ferry I. Sadikin | Facebook